Shipping policy

Shipping Policy for Opal House

Thank you for shopping with us! We’re dedicated to ensuring that your home decor items arrive safely and promptly. Below is our shipping policy to provide you with all the necessary information regarding your order.

**1. Order Processing Time:**
- All orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has shipped, along with tracking information.

**2. Shipping Methods:**
- We offer various shipping options, including standard and expedited shipping. Delivery times may vary based on your selected shipping method and your location.

**3. Shipping Rates:**
- Shipping costs are calculated at checkout based on the weight of the items in your cart and the delivery location. We occasionally offer promotions for free shipping on orders over a certain amount—please check our website for current offers!

**4. Delivery Time:**
- Standard shipping typically takes 3-7 business days for in stock, while expedited shipping can take 1-3 business days. Please note that these timeframes may vary based on your location and any potential shipping delays.

**5. International Shipping:**
- Currently, we only ship within the United States. We are working on expanding our services to international customers in the future.

**6. Damaged or Lost Items:**
- If your item arrives damaged or if your order is lost during transit, please contact us within 7 days of receiving your order. We will work with you to resolve the issue, which may include a replacement or refund.

**7. Return Policy:**
- For details on returns and exchanges, please refer to our Return Policy page on our website.

**8. Customer Service:**
- If you have any questions or need assistance regarding your order or shipping, please feel free to reach out to our customer service team at opalhousedecor@gmail.com

Thank you for choosing Opal House for your home decor needs! We appreciate your business and look forward to helping you create a beautiful space.